Bonza Training Solutions – Services

ISO Training

Our services include helping your team with Gap Analyses, Management and Plant Overviews, Implementing, Quality Manuals and Documentation, Internal Auditor Training, Integrated Auditor Training, Surveillance and Pre-registration Audits and Customized Requirements for the following standards:

ISO 9001:2008 Quality Management System
ISO 14001:2004 Environmental Management System
OHSAS 18001:2007 Occupational Health & Safety Assessment Series
ISO 13485:2003 Medical Devices Management System
ISO 17025:2005 General requirements for the competence of testing and calibration laboratories
ISO 22000:2005 Food Safety Management System
AS9100 Rev B Aerospace Management System
ISO/TS 16949:2002 Automotive Management System
ISO/TS 16949: 2002 Automotive Management System with Ford Customer Specific Requirements
Integrated Internal Auditing: ISO 14001:2004 & OHSAS 18001 AND ISO 9001:2008 & ISO 14001:2004

Specialized Training

Core Tools (APQP, FMEA, MSA, PPAP, SPC)
APQP – Advanced Quality Product Planning
FMEA – Failure Mode & Effect Analysis
MSA – Measurement System Analysis
PPAP – Production Part Approval Process
SPC – Statistical Process Control
GD&T – Geometric Dimensioning & Tolerancing
Process Mapping
Continual Improvement Tools
Layered Audits
Balanced Scorecard
Problem Solving & Continual Improvement
5S
KANBAN Systems
Lean Manufacturing – Overview and Implementation
Kaizen Blitz
Value Stream Mapping
Root Cause Analysis and Problem Solving

Health & Safety

Safe Operation of a Lift truck & Pedestrian Awareness
WHMIS
Aerial Platform/Fall Arrest
Transportation of Dangerous Goods Clear Language
JHSC Member Basic Certification Part 1
JHSC Member Basic Certification Part 2
Accident/Incident Investigation
Workplace Inspection
Lock Out/Tag Out
Confined Space
Health & Safety Law/Due Diligence
Overhead Crane & Hoist Safety

Leadership Excellence

Strengthening Personal Accountability
Leadership Style Analysis
Motivation Strategies
Active Listening Skills
Conflict Management & Assertiveness
Coaching & “Positive Discipline”
Priority Management and Delegation
Presentation Skills Workshop
Leading Change and Transition
Managing the Multigenerational Workplace
Diversity in the Workplace
Coaching for Success
Feedback Fundamentals
Performance Management
Behavioral Interviewing
Managerial Effectiveness Profile System

Team Development

Project Management
Time Management & Beyond
Embracing Change
High Performance Team Building
Customer Care
Consultation Skills for HR Professionals

Management Certification Program

All of the following workshops are designed to be very interactive, engaging the participants from the very start of each session. They use a combination of lecture, discussion, exercises, casework and videos. Many of the exercises use actual situations from the workplace, so that participants can apply what they learn back in the workplace. Courses are designed as 4-8 hour stand-alone modules

LEVEL I

Effective Leadership
Effective Communication
The Art Of Delegation
Teamwork
Effective Problem Solving
Effective Writing Skills
Dealing with ‘Difficult’ People
Conducting Effective Meetings
Performance Management

LEVEL II

The Ontario Occupational Health and Safety Act: Rights and Obligations of Managers and Supervisors Customer Service
Inside And Out Recognizing And Managing Occupational Stress
Managing and Communicating Change
Continual Improvement
Harassment Awareness
Interviewing And Selecting Highly Effective Employees
Budgeting Skills For Non-Financial Managers
Training Techniques for Trainers

LEVEL III

Measuring Client Satisfaction
Gaining Respect Through Ethics
Process Mapping
Root Causes of Problems
Assessing Myself as a Leader

Please note that we specialize in customizing courses to suit your individual or company needs. If a course does not fit your requirements exactly, we are happy to develop a program that does.