Corporate Training Programs

Leadership Excellence

Strengthening Personal Accountability
Leadership Style Analysis
Motivation Strategies
Active Listening Skills
Conflict Management & Assertiveness
Coaching & “Positive Discipline”
Priority Management and Delegation
Presentation Skills Workshop
Leading Change and Transition
Managing the Multigenerational Workplace
Diversity in the Workplace
Coaching for Success
Feedback Fundamentals
Performance Management
Behavioral Interviewing
Managerial Effectiveness Profile System
Soft Skills for Supervisors
Engaging Employees in Lean

Team Development

Project Management
Time Management & Beyond
Embracing Change
High Performance Team Building
Customer Care
Consultation Skills for HR Professionals
Strengthening Internal Partnerships

Management Certification Program

All of the following workshops are designed to be very interactive, engaging the participants from the very start of each session. They use a combination of lecture, discussion, exercises, casework and videos. Many of the exercises use actual situations from the workplace, so that participants can apply what they learn back in the workplace. Courses are designed as 4-8 hour stand-alone modules

LEVEL I

Effective Leadership
Effective Communication
The Art Of Delegation
Teamwork
Effective Problem Solving
Effective Writing Skills
Dealing with ‘Difficult’ People
Conducting Effective Meetings
Performance Management

LEVEL II

The Ontario Occupational Health and Safety Act: Rights and Obligations of Managers and Supervisors
Customer Service Inside And Out
Recognizing And Managing Occupational Stress
Continual Improvement
Harassment Awareness
Interviewing And Selecting Highly Effective Employees
Budgeting Skills For Non-Financial Managers
Training Techniques for Trainers

LEVEL III

Measuring Client Satisfaction
Gaining Respect Through Ethics
Process Mapping
Root Causes of Problems
Assessing Myself as a Leader